Careers at Maruti Suzuki ARENA Bimal Auto Agency Airport Road, Bengaluru, Karnataka
DesignationSales Executive – Commercial Vehicles
We are looking for an enthusiastic Candidate for Commercial Sales to provide advice and assistance to customers to maximize the likelihood of a sale. You will be responsible for a variety of duties that pertain to creating an attractive environment for customers. The ideal candidate will be able to acquire thorough knowledge of the companys products and pass that knowledge to customers along with a great deal of enthusiasm. Conduct market research to identify selling possibilities and evaluate customer needs. Actively seek out new sales opportunities through cold calling, networking and social media.
DesignationCustomer Care Manager
Ensuring that 100% enquiries from all sources are captured, distributed to teams and are followed up. Ensuring that 100% customer queries are responded Responsible for IT systems and MIS Ensuring implementation of SOS and quality of sales aspects in showroom Handling of customer utilities and conveniences including processes of Floor Management, Valet, Pantry and car delivery. Capturing of customer complaints, response within 1 hour and resolution within 24 hours through RMs
- Exp. Min 2 years experience in Customer Care preferably automobile
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